When building a successful organization, the focus is on the employee - and not just to make that employee good, but to make that employee great. Employees will be motivated by one another and by all levels of management with rewards and recognition for those who go above and beyond. The satisfaction and pride the employee will have can inspire other employees to not only succeed in their own personal goals, but of those of the organization. By establishing graded customer service goals combined with financial benchmarks, members of the company will have a true sense that the organization is working for their benefit.
Total Quality Management In The Nissan Motor Company
Total Quality Management Essay - Words | Help Me
In: Business and Management. TQM works on the aforementioned theory in principal, it further goes on and says that it is an all encompassing, integrative philosophy of management for continuously and incessantly improving the quality of the products, services, practices whatever they may be. It was initially developed and worked on by American management consultants namely W. Edwards Deming, Joseph M. Juran, and Armand Feigenbaum respectively. However the methodology and nuances that comes along as how to apply it in practice was worked on by individuals such as Philip B. What is the definition of TQM?
Total Quality Management Essay
In: Business and Management. Another way to look at it total quality is a description of the approach, values and organization of a company that strives to provide customers with products and services that satisfy their needs. Total Quality Management has two fundamental operational goals, making sure that the design of the product or service is done correctly and ensuring that the design or service has consistency. Total Quality Management is a management approach that originated in the s and has steadily become more popular since the early s.
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